01
Financial institutions
- Banking fraud and unauthorised transactions
- Disputed loans and agreements
- Security failures in financial services
- Improper charges
- Liability for banking services
- Renegotiation and review of obligations
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Practice areas · 03
Consumer Law
Representation of consumers and organisations in disputes arising from the supply of products and services, in individual and collective claims.
Our work includes the review of commercial practices, consumer contracts, failures in service provision and circumstances that cause loss or an imbalance between consumers and suppliers.
We seek to prevent or remedy loss, considering the extent of the harm and the measures appropriate to each consumer relationship.
02
Digital platforms and services
- Failures in applications and digital services
- Improper blocks or charges
- E-commerce
- Failure to honour advertised offers
- Contractual protection in digital environments
- Liability of platforms and suppliers
03
Transport and services
- Cancellations and transport failures
- Interrupted or inadequate services
- Products or services that do not match the offer
- Claims for refunds
- Financial loss and non-material damage
- Supplier liability
04
Unfair practices and collective claims
- Improper charges and unfair contract terms
- Advertising or offers that are not honoured
- Unjustified refusal of assistance or reimbursement
- Individual representation of consumers
- Protection of collective rights
- Preventive, remedial and public-interest measures
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